Business Consulting
We conduct various corporate trainings and mystery shopping services for development of human resources of corporate customers.
- Corporate trainings
We plan business etiquette trainings and customer services etiquette trainings designed to treat customers and learn etiquette in various scenes at your request.
- Corporate English trainings
In order to solve the problems of your company, we propose practical English training plans by customized programs based on your individual needs.
- English for customer care
In order to improve English skills of the frontline, we will prepare English training manuals compiling phrases often used during customer care.
- Mystery Shopping Services
We will listen to your ideals (what you want to be), problems and concerns and conduct store visits, competitive researches and mystery calls by mystery shoppers. After the surveys, we will deliver results to you and suggest improvement plans. By conducting repetitive surveys, you will competitively analyze your current situation, understand bottleneck, aim for business improvement and customer satisfaction. We will do detailed store checks from retail stores to large commercial complexes.